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Privacy Policy for Silverpine GmbH

At Silverpine, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Silverpine and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies to our online activities. It is valid for visitors to our website, iOS & Android application or via email campaigns with regards to the information that is shared and/or collected by Silverpine GmbH. This policy is not applicable to any information collected offline.

The use of the website(s) of Silverpine GmbH is possible without any indication of personal data; however, if a data subject wants to use our services via our website or mobile application, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Silverpine GmbH. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

As the data controller, Silverpine GmbH has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through our website, application and email campaigns.

Responsible body

Responsible for the processing of personal data within the scope of this data protection declaration is:

Silverpine GmbH
Zitadellenweg 68,
Berlin, Deutschland

Contact by e-mail to or via mail to the address stated above.


By using our services via the website(s), mobile application, email or telephone, you hereby consent to our Privacy Policy and agree to its terms.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we might ask for your contact information, including items such as name, address, email address, date and place of birth, and telephone number.

How we use your information

We use the information we collect in various ways, including:

• Providing, operating, and maintaining our websites and apps.
• Improving, personalizing, and expanding our websites and apps.
• Understanding and analyzing how you use our websites and apps.
• Developing new products, services, features, and functionality.
• Communicating with you, either directly or through one of our partners. This includes customer service, providing updates, and sharing other information related to the websites and apps, as well as for marketing and promotional purposes.
• Sending you emails.
• Detecting and preventing fraud.

Log files
Silverpine follows a standard procedure for using log files. These files record visitor activities when individuals browse websites. This practice is common among hosting companies and is an integral part of hosting services' analytics. The data collected through log files includes Internet Protocol (IP) addresses, browser types, Internet Service Providers (ISPs), date and time stamps, referring/exit pages, and potentially the number of clicks. It's important to note that this information is not linked to any personally identifiable details. The primary purposes of gathering this information are to analyze trends, administer the site, track users' movements on the website, and compile demographic information.

Cookies and Web Beacons
Like any other website, Silverpine uses 'cookies.' These cookies are employed to store information, including visitors' preferences and the pages on the website that the visitor accessed or visited. This information is utilized to enhance users' experiences by customizing our webpage content based on visitors' browser types and other relevant data.

Partners Privacy Policies
You can refer to this list to find the Privacy Policy for each of Silverpine's partners.

Third-party servers or networks use technologies such as cookies, JavaScript, or Web Beacons in their respective campaigns, advertisements, and links that appear on Silverpine. These technologies are sent directly to users' browsers and automatically collect your IP address. They are used to measure the effectiveness of their campaigns and/or to personalize the advertising content that you see on the websites you visit.

Please note that Silverpine has no access to or control over these cookies used by third-party advertisers.

Third Party Privacy Policies
Silverpine's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Privacy Notice for Mailchimp
Silverpine is the recipient of the data you are providing. Your information is shared with our mailing list provider "Mailchimp". To use our service, you have to agree to Mailchimp's terms and conditions. If you would like to erase your data, you may have to ask MailChimp directly.
Your personal data is processed under the General Data Protection Regulations Article 6.1(a) for the purpose to send you emails about Silverpine services.
Your personal data will be stored in the United States which has received an adequate decision, in respect of data protection, from the European Commission.  

Privacy Notice for Google Analytics
On this website, we have integrated the component of Google Analytics. Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. A web analysis service collects, data about the website from which a person has come, which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of Internet advertising.

Further information and the applicable data protection provisions of Google may be retrieved under and under Google Analytics is further explained under the following Link

Privacy Notice for Google-AdWords
On this website, the controller has integrated Google AdWords. Google AdWords is a service for Internet advertising that allows the advertiser to place ads in Google search engine results and the Google advertising network. Google AdWords allows an advertiser to pre-define specific keywords with the help of which an ad on Google's search results only then displayed, when the user utilizes the search engine to retrieve a keyword-relevant search result. In the Google Advertising Network, the ads are distributed on relevant web pages using an automatic algorithm, taking into account the previously defined keywords.

The purpose of Google AdWords is the promotion of our website by the inclusion of relevant advertising on the websites of third parties and in the search engine results of the search engine Google and an insertion of third-party advertising on our website.

Further information and the applicable data protection provisions of Google may be retrieved under

Your Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to access how we process or save your personal data.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restriction of processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

If you wish to exercise any of these rights, please contact us under the contact details stated under Responsible Body.