Privacy Policy for Silverpine GmbH

At Silverpine, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Silverpine and how we use it. 
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. 
This Privacy Policy applies to our online activities. It is valid for visitors to our website, iOS & Android application or via email campaigns with regards to the information that is shared and/or collected by Silverpine GmbH. This policy is not applicable to any information collected offline. 

The use of the website(s) of Silverpine GmbH is possible without any indication of personal data; however, if a data subject wants to use our services via our website or mobile application, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject. 

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Silverpine GmbH. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled. 

As the data controller, Silverpine GmbH has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through our website, application and email campaigns.

Responsible body 

Responsible for the processing of personal data within the scope of this data protection declaration is: 

Silverpine GmbH 
Zitadellenweg 68, 
Berlin, Deutschland 

Contact by e-mail to or via mail to the address stated above. 


By using our services via the website(s), mobile application, email or telephone, you hereby consent to our Privacy Policy and agree to its terms. 

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. 

When you register for an Account, we might ask for your contact information, including items such as name, address, email address, date and place of birth, and telephone number. 

How we use your information

We use the information we collect in various ways, including to: 

  • Provide, operate, and maintain our websites and apps 
  • Improve, personalize, and expand our websites and apps
  • Understand and analyze how you use our websites and apps 
  • Develop new products, services, features, and functionality 
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the websites and apps, and for marketing and promotional purposes 
  • Send you emails 
  • Find and prevent fraud 

Log files
Silverpine follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gather demographic information. 

Cookies and Web Beacons
Like any other website, Silverpine uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. 

Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the partners of Silverpine. 

Third-party servers or networks use technologies like cookies, JavaScript, or Web Beacons in their respective campaigns, advertisements and links that appear on Silverpine and these are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their campaigns and/or to personalize the advertising content that you see on websites that you visit. 

Note that Silverpine has no access to or control over these cookies that are used by third-party advertisers. 

Third Party Privacy Policies 
Silverpine's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. 

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. 

Privacy Notice for Mailchimp 
Silverpine is the recipient of the data you are providing. Your information is shared with our mailing list provider "Mailchimp". To use our service, you have to agree to Mailchimp's terms and conditions. If you would like to erase your data, you may have to ask MailChimp directly. 
Your personal data is processed under the General Data Protection Regulations Article 6.1(a) for the purpose to send you emails about Silverpine services. 
Your personal data will be stored in the United States which has received an adequate decision, in respect of data protection, from the European Commission.  

Privacy Notice for Google Analytics 

On this website, we have integrated the component of Google Analytics. Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. A web analysis service collects, data about the website from which a person has come, which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of Internet advertising. 

Further information and the applicable data protection provisions of Google may be retrieved under and under Google Analytics is further explained under the following Link

Privacy Notice for Google-AdWords 

On this website, the controller has integrated Google AdWords. Google AdWords is a service for Internet advertising that allows the advertiser to place ads in Google search engine results and the Google advertising network. Google AdWords allows an advertiser to pre-define specific keywords with the help of which an ad on Google's search results only then displayed, when the user utilizes the search engine to retrieve a keyword-relevant search result. In the Google Advertising Network, the ads are distributed on relevant web pages using an automatic algorithm, taking into account the previously defined keywords. 

The purpose of Google AdWords is the promotion of our website by the inclusion of relevant advertising on the websites of third parties and in the search engine results of the search engine Google and an insertion of third-party advertising on our website. 

Further information and the applicable data protection provisions of Google may be retrieved under

Your Data Protection Rights 

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

The right to access – You have the right to access how we process or save your personal data. 

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. 

The right to erasure – You have the right to request that we erase your personal data, under certain conditions. 

The right to restriction of processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. 

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. 

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you. 

If you wish to exercise any of these rights, please contact us under the contact details stated under Responsible Body.